Contact Casino Dubai
Contact Casino Dubai by email at info@casinodubai.bet. Write to us to report a mistake, to tell us about a change at a casino or a lottery, or with a question about the site. We are a guide, not a casino, so we cannot open, close or pay out accounts.
This page explains what to include in a message so we can act on it quickly, and where to turn for the problems we cannot solve. Last updated: 29 October 2026.
How to Reach Us
Email info@casinodubai.bet and tell us which page your message is about. A few details make it much easier to check what you report:
| Your message is about | What to include |
|---|---|
| A mistake in a review or guide | The page address, the sentence or figure that is wrong, and where you found the correct information |
| A change at a casino or lottery | The operator, what has changed — offer, terms, name or domain — and a link to the page that shows it |
| Operators and partnerships | The brand, the company that runs it and the licence it holds |
| Your personal data | What you would like us to do with it, as explained in our Privacy Policy |
When we confirm a mistake, we correct it on every page where the figure appears, as our About page explains. A commercial agreement with an operator never changes a rating or a casino’s place in our table; how ratings are set is explained on our How We Rate page.
Casino Dubai does not send messages offering casino accounts, bonuses or betting tips. If you receive one that uses our name, it is not from us.
What We Cannot Help With
We do not run a casino, take bets or hold anyone’s money. We cannot open or close casino accounts, process deposits or withdrawals, verify identities or settle a dispute between a player and an operator.
If a casino has delayed a payment or closed an account, contact the casino first, keep copies of every message and follow the complaints procedure in its terms; each of our reviews explains where that procedure ends. Bear in mind that in the UAE gambling is lawful only with an operator licensed by the GCGRA, and a licence issued abroad does not change that. Questions about a Play971 account go to Play971’s own customer support.
If Gambling Is Causing Problems
If you are worried about your own gambling or someone else’s, you do not need to write to us first. Free, confidential support is available online from the UAE through Gambling Therapy, Gamblers Anonymous and BeGambleAware, and our guide to responsible gambling explains the limits and self-exclusion tools casinos offer.